It is easy to make an appointment – please see our Appointments page
Usually not long at all – within two weeks. This depends on who you would like to see and what times you are available. If you require an appointment later in the day, then you may have to wait longer as these slots are limited.
As all therapists are self-employed they will have different payment systems. Cash or cheque is fine. Most therapists accept BACs payments and some have card machines. You can request an invoice or receipt should you need one.
Currently we accept Aviva and BUPA clients, but we are happy to consider other insurance providers.
Whilst we have to charge, we are looking into getting some funding in the future. We currently have a couple of reduced fee appointments. These may incur a much longer waiting time, but we would like to make therapy available to everyone. We don’t want fees to be a barrier to getting help so please talk to us if you’re on a limited income.
Yes, this is possible as long as the person you are making the appointment for (e.g. your child or family member) is in agreement that they would like to come for an initial session.
If you are coming for family therapy then you can all come along.
If your family member will be receiving individual therapy then we will be seeing them alone. But if they would like you to come along for the first session we would usually invite you into the room for the first 10 minutes or so.
Please note that we have no waiting room facility.
We do not have a waiting room, so we would ask that you leave the building.
You don't have to know! Call us on 07949 340943 or email us at [email protected] to talk through who might be the best fit for you
We take confidentiality very seriously. Please see our confidentiality page for more information or get in contact with us.
We have 4 therapy rooms at the practice. One of these is a large room suitable for family/couples therapy. All are soundproofed to ensure confidentiality.
The building offers full disabled access, including a ground floor accessible therapy room and a WC.
Never! We have comfortable armchairs and sofas for you to sit on.
Yes, the building has disabled access and a downstairs accessible therapy room.
We work Monday – Friday. Appointments start at 9am and the last one usually starts at 5.30/6pm. Occasionally we may be able to offer slightly later appointments.
Different therapists work on different days so please get in touch and we’ll be able to help.